Track Your Order

Once your order has been dispatched, we'll send a confirmation email containing your tracking number and a link to follow its progress with the courier.

To check the status of your order at any time, you can:

• Log into your account and view your order history under "Orders"
• Use the tracking link in your dispatch confirmation email
• Contact us directly via our Contact page with your order number, and we'll look it up for you

For larger deliveries such as furniture sets, sheds, and saunas, our delivery partner may contact you directly to arrange a suitable delivery slot, since these items often require a signature or assisted delivery.

If your tracking hasn't updated in more than 2 working days, or your estimated delivery date has passed, please reach out and we'll chase this up on your behalf.